Booking Conditions

§1.1 Booking conditions for direct bookings with Alpin Hotel bichl761

Cancellation conditions in the event of an officially ordered closure of the hotels:

If your booking has been officially influenced by COVID-19, you can cancel your hotel booking free of charge, regardless of the cancellation conditions of the booked rate. Advance payments already made will be refunded or offset in the event of a change in booking. In the event of a refund, please give me your bank details.

Please note the booking conditions of the different rates. We recommend that you take out cancellation insurance!

Flexi rate:
For this rate, rebooking (one time only) or cancellation is possible 2 days before arrival (until 16.00 hrs./4:00 p.m.). Any cancellations / rebooking later that that will incur a fee of 80% of the total price (except in the case of subletting). A deposit of 30% of the total price is due immediately upon booking. The deposit will be credited to the total price. The remaining amount will be paid on site.

Standard rate:
Free rebooking or cancellation up to 14 days before arrival. After that, cancellation/rebooking fees of 80% of the total price will be charged (except for subletting). A deposit of 50% is due immediately upon booking. The deposit will be credited to the total price. The remaining amount will be paid on site.

Special regulations Standard rate:

Standard rate for group bookings of 5 or more rooms:
Free rebooking or cancellation up to 30 days before arrival. After that, cancellation/rebooking fees of 80% of the total price will be charged (except for subletting). A deposit of 50% is due immediately upon booking. The deposit will be deducted from the total price. The remaining amount will be paid on site.

Bargain rate

Rebooking or refunding after booking is excluded. 80% cancellation or rebooking fee (except for subletting). A deposit of 80% of the tour price is due immediately upon booking. The deposit will be credited to the total price. The remaining amount will be paid on site.

Bank details for bank transfers
Bank: Allgäuer Volksbank
IBAN: DE 82 7339 0000 0000 5050 30
BIC: GENODEF1KEV
Subject/Reference: Period of stay + name

Note:
If the deposit is not received within the period indicated in the rate description, we reserve the right to sublet the room. There will be no separate request for payment of the deposit after receiving the booking confirmation.

For short-term bookings
If there are less than 5 days between date of booking date and the travel date - the full price is to be paid in cash or by EC card at the hotel. A deposit is not necessary in this case.

§1.2 Booking conditions via external providers or platforms
Please note that for bookings not made directly through bichl 761 but through other platforms such as booking.com, their booking conditions apply not ours.

§2 General Booking Conditions

General Booking Conditions for the Hotel and Catering Industry, according to DEHOGA (German Hotel and Restaurant Association)

1. The guest accommodation contract is concluded as soon as the room has been booked (booking) and confirmed (confirmation). The oral and written form is binding for the confirmation.
2. The conclusion of the guest accommodation contract obliges the contracting parties to fulfil the contract, regardless of the duration of the agreement.
3. The landlord is obligated to pay compensation to the guest in the case of non-provision of the room.
4. The guest is obligated to pay the agreed or customary price, in the case of not using the contractual services, under deduction of the expenses saved by the landlord. The savings are calculated according to the general experience: For accommodation (Fewo) 10 percent, for bed & breakfast 20 percent of the room price, 30 percent for half board, and 40 percent of the boarding price for full board.
5. The landlord is held in good faith, to let unused rooms otherwise in order to avoid financial loss.
6. The guest must pay the amount calculated under clause 4 for the duration of the contract until the room has been assigned to another party.
7. The exclusive place of jurisdiction is the operating location.